General Manager – Client Services

Posted 11 months ago

Type: Full Time
Location: Sydney
 
The Organisation:
 
Welfare Recruitment Solutions have partnered with a leading NFP organisation that operate a wide range of  services that support people with a wide range of issues including mental health, domestic violence, family support, general counselling and more, to help recruit for a General Manager to oversee their client services.

The Role:
 
As part of the executive team your role will be to oversee large diverse teams that deliver mainly government funded programs to support vulnerable and disadvantaged clients. You will be responsible for the delivery of all programs and services, ensuring customer satisfaction, quality of services and measurement of outcomes. You will oversee a budget of around $40m and ensure that relationships with key stakeholders are developed and maintained.
 
The Successful Candidate:
In order to be successful in this role, you will have the following:

  • Experience working in a large not for profit or government organisation in a senior leadership role
  • Qualifications in business management and/or social sciences
  • Experience working with large diverse clinical teams
  • Demonstrated ability in financial and business management.

 
Further Information

In return the successful candidate will be offered a generous remuneration package dependent on experience. 

To find out more please contact Ed Cockburn on 0406 664 779 or Edward@welfarers.com.au

CEO – Blacktown Youth Services Association

Posted 1 year ago

Type: Full Time
Salary: $120-130k + super + the benefits of salary packaging
Location: Blacktown

The Organisation:
Welfare Recruitment Solutions have partnered with Blacktown Youth Services Association Inc. (BYSA) to assist with the recruitment of their new CEO on a permanent basis. BYSA is a social impact organisation dedicated to nurturing young people and creating social change in the community. Located in the heart of Blacktown, BYSA provides a vibrant sanctuary submerged in youth culture and creativity.

The vision is to build young people to be inspired, skilled and civically engaged members of the community. Everything we do is to ensure that no young person gets left behind.

The Role:
BYSA are a  a youth led organisation on a growth trajectory and want to expand their services while ensuring sustainability so they can help as many young people as possible. The CEO will drive this growth and roll up their sleeves to ensure the strategic and operational success of BYSA in achieving its vision and values. The CEO will report to the board and is responsible for leading the organisation and, in partnership with the Board, BYSA staff and stakeholders, advancing the BYSA vision through successful implementation of its Strategic Plan and foundational outcomes.

  • Actively shape the work environment
  • Set and lead the implementation of the strategy
  • Effectively network and build external partnerships
  • Allocate resources effectively and in a financially sustainable way
  • Coach your team to high performance and engagement
  • Drive the growth of the organisation, respecting and ensuring the youth led model continues

The Successful Candidate:
In order to be successful in this role, you will have the following:

  • Tertiary qualifications in social work, community development or similar
  • Experience managing stakeholder relationships related to funding negotiation, contract management and philanthropic engagement
  • People leadership experience (leading a multidisciplinary team)
  • Corporate governance experience including financial management of organisational budgets
  • High level reporting and analysis skills
  • Commitment to improve the quality of life for the Blacktown community including children, youth and their families

Further Info:
In return you will be offered a salary in the region of $120-130k + Super + the salary packaging benefits of working with a NFP organisation. 

If you think you have what it takes to do this role, but you don’t meet all our selection criteria, please get in touch anyway to discuss your situation. We recognise that sometimes the right person for a job is based in personal qualities and not just qualifications.

For a full application we would like an up-to-date CV and a brief cover letter outlining why you think that you’d be a good fit for the role. To discuss the role further and to get the full position description please call on 0406 664 779 or email: Edward@welfarers.com.au.